Todd and Karen H.

Ten years in the short-term rental business is plenty of time to learn what impresses a guest. Without exception, the one characteristic on which all guests agree is the importance of uncompromising cleanliness. If the first 10 feet upon initial arrival causes the guest to question cleanliness, we will struggle to regain that guest’s confidence. There is no amenity that will overcome a lack of cleanliness. Our housekeeping service is easily our most important partner, and with JoAnna and her team we consistently receive 5-star reviews.

While relatively small, our cabin has its quirks and cleaning challenges. Not to mention,we are one of JoAnna’s more politely discriminating clients. And yet she has a graceful,no-nonsense manner when dealing with us and rising to the challenge. Her attention to detail, reliability, excellent suggestions, and the occasional “extra mile” in a pinch have resulted in a mutually productive and enjoyable partnership.

JoAnna is our fourth housekeeping service, and after 4 years, easily the longest serving. Her success is no mystery. She has earned our confidence and our respect both professionally and personally. As we have done many times, we offer our wholehearted recommendation.